website copywriting | miss rachel wastell2018-11-18T15:49:29+10:00

I have spent my entire life and professional career helping friends, family and colleagues find the right words. Whether it’s a winning Award Entry in the UK or Australia, a brand new website, ghost writing for business blogs or even an awkward resignation letter, I’ve written it all.

I can help you with:

  • Creating Customer Service Responses & Automation
  • SEO Copywriting for Websites
  • Blog Writing & Growth Hack to Increase Traffic
  • Social Media Copy & Content
  • Ghost Writing on Medium & LinkedIn
  • Chatbot Copywriting & set up
  • Short Conversational Copy
  • Email Marketing Copy & Lead Generation
  • Repurposing Existing Long-Form content like blogs into Bite-Sized Conversational Content

Called on for help in almost every company I’ve worked in, I’m often called “the fluffer.”

This is due to my knack for transforming harsh messages into engaging and thoughtful copy that ends up increasing brand loyalty and customer retention.

For the past 10 years I have worked closely with CEOs, Operations Managers, Customer Service Teams & Sales Professionals to create tailored responses turning angry customers, into a loyal ones.

Whether it’s answering an awkward customer question when you’ve forgotten to include your T&Cs, telling a customer they’re not getting that refund or reinforcing a contractual obligation, I’ve got a way of using words as the mediator between you and your customers.

I hate wasting time, so every response is written both for the specific customer, then in an “automated way” so your employees can use this template for similar issues.

Rates: $100/hr

If you’re not sure where to start when it comes to copy, or exactly what you need in terms of a high converting content strategy, I can help 👇🏻

hello@misswastell.com | +61 412 686 458